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Password protected pages display the 404 page

Resolved 2 replies premiumthemetheme-vantage
Greg Zinn
10 years ago · Last reply by Greg Zinn 10 years ago

Here is the site in question, it mostly works fine: http://www.scsrealestateservices.com/

I have a test page here: www.scsrealestateservices.com/custom/input.php (it just displays “12345 hi”, that’s normal)

I have another test page here, but this time the directory is password protected: http://www.scsrealestateservices.com/custom2/input.php

When I use cPanel to make a directory (such as /custom2/) password protected, the page I am trying to visit does not ask for a password. Instead, it displays the website’s 404 page.

URL: http://www.scsrealestateservices.com/custom2/input.php

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Replies

2
  1. Magus Staff 10 years, 10 months ago

    Hi Greg

    Please try this.

    Create a file on your website. Call it onerror.html. It can have just in it.
    In WordPress’s .htaccess file, add this to the top of the file:

    ErrorDocument 401 /path/to/onerror.html

    See if that makes any difference. If it doesn’t, add another line with 403 instead of 401.

    This is a known issue when using password protected directories on linux servers

    Let us know how you get on

    Magus

  2. Greg Zinn 10 years, 10 months ago

    Thank you! The issue is resolved after I created onerror.html and added this line to the top of the htaccess file:

    ErrorDocument 401 /onerror.html

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