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Pagebuilder widgets won’t load

8 years ago · Last reply by Alex S 8 years ago

Hi,

i have big problems with pagebuilder on a website. It won’t load the accordion widget and i keep getting 500 server errors.
What i have done so far:

– Contact with the hosting compagny, they increased the memory to 256 MB, updated the PHP version to the latest, to short they’ve done their job!
– Disabled all plugins, problem still there
– Switched to (severall) themes, problem still there
– Used different browser: IE, CHROME, FIREFOX, EDGE…. problem still there!
– Everything is updated to the latest: WordPress 4.9.1 All other plugins are updated…

I’m really a big fan of Siteorigin but this is killing me! As we say in Dutch: Ik zit met de handen in het haar! (I have my hands in my hair)

Please please, pretty please help me out here!

Thanks in advance

Pieter

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Replies

2
  1. Alex S Staff 8 years, 2 months ago

    Hi Pete,

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  2. Alex S Private Staff 8 years, 2 months ago

    This is a private message.

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