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Hi,
I see several other folks have mentioned the same issue, the Pagebuilder tab disappearing on posts.
In the last few days, we have moved our platform over to NginX in preparation for going live. Our other sites are running sweet as a dream, except for one..
We upgraded to WP 4.5 yesterday, but things went wrong, where the pages lost the full width setting.
We reverted back to our previous configuration, which worked fine. Today we were updating some of the pages and on one page in particular, the Pagebuilder button is missing.
The current saved page is rendering fine though
We disabled all the plugins and re-enabled them but no change.
Any other suggestions?
-Gary
Hi Figjam,
Do you happen to use a Theme Trust theme, or a Think Up Theme? Both use forks (a version based on our code but not actively developed by us) so if you are, we’re unable to help you due to the version differences. We recommend contacting your theme developer directory.
If this isn’t the case please ensure you’re using the latest version of SiteOrigin Page Builder, and if you are, do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.
Thank you.
We solved the problem ourselves.
We cloned the page which did not show the tab into a new post using the clone function.
The new cloned page worked perfectly and the Pagebuilder tab showed up again.
We then deleted the old page.
Cheers
-F