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PageBuilder Tab doesn’t show up

Open 3 replies pluginplugin-page-builderquestion
Florian Laßnig
6 years ago · Last reply by Andrew Misplon 6 years ago

Hey,

I’m just getting started with this pagebuilder(I didn’t even get to use it yet due to this issue), because a theme I want to use supports it.

I installed the plugin as I was supposed to and nothing happend. I read through some forum posts and nothing worked for me. I tried to deactivate and even delete any other plugins, emptied the browser cache, used a different browser and even installed a fresh copy of WP.

Can you please give me any further advice?

Best Regards

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Replies

3
  1. Andrew Misplon Staff 6 years, 5 days ago

    Hi Florian

    Please, take a screenshot of the WordPress admin showing us where you’re expecting the Page Builder tab to be, upload to imgur.com, send the link and we’ll take a look.

    Thanks

  2. Florian Laßnig 6 years, 5 days ago

    I was able to resolve the issue myself by now. thanks anyway

  3. Andrew Misplon Staff 6 years, 5 days ago

    Super, glad to hear you’ve made progress, that’s great news.

    Our free support is usually a bit more delayed but since you were brand new to the plugin, we replied as soon as we could. I just mention this so as to not set an unrealistic expectation. If questions arise in the future, please, let us know. We also offer prompt support via email with a wide scope allowed as part of SiteOrigin Premium.

    All the best with your site :)

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