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Hey,
I’m just getting started with this pagebuilder(I didn’t even get to use it yet due to this issue), because a theme I want to use supports it.
I installed the plugin as I was supposed to and nothing happend. I read through some forum posts and nothing worked for me. I tried to deactivate and even delete any other plugins, emptied the browser cache, used a different browser and even installed a fresh copy of WP.
Can you please give me any further advice?
Best Regards
Hi Florian
Please, take a screenshot of the WordPress admin showing us where you’re expecting the Page Builder tab to be, upload to imgur.com, send the link and we’ll take a look.
Thanks
I was able to resolve the issue myself by now. thanks anyway
Super, glad to hear you’ve made progress, that’s great news.
Our free support is usually a bit more delayed but since you were brand new to the plugin, we replied as soon as we could. I just mention this so as to not set an unrealistic expectation. If questions arise in the future, please, let us know. We also offer prompt support via email with a wide scope allowed as part of SiteOrigin Premium.
All the best with your site :)