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Pagebuilder Stopped Working on my Page

Open 9 replies pluginplugin-page-buildertechnical
traciejae
9 years ago · Last reply by Alex S 9 years ago

After the most recent update, I no longer have access to the pagebuilder tabs on any of my pages. I have tried deactivating and reactivating. I also tried uninstalling and reinstalling. It’s still not working. Please help.

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Replies

9
  1. traciejae 9 years, 3 months ago

    I have also tried changing themes. It isn’t working with any of the themes I’ve selected. I tried restoring to an earlier date prior to the update. It’s still not working and I don’t know what to do.

  2. Alex S Staff 9 years, 2 months ago

    Hi Tracie,

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  3. Alex S Private Staff 9 years, 2 months ago

    This is a private message.

  4. traciejae 9 years, 2 months ago

    Thank you for your response. I was able to determine through support from the conflicting app that the issue is with Event Tickets which I have deactivated. I will still provide the access you requested if you need it.

    LOVE first. Always.

  5. Alex S Staff 9 years, 2 months ago

    Hi Tracie,

    Just to clarify – the following link is the correct plugin, right? https://wordpress.org/plugins/event-tickets/

  6. traciejae 9 years, 2 months ago

    Yes. That's the correct plug-in.

    LOVE first. Always.

  7. Alex S Staff 9 years, 2 months ago

    Hi Tracie,

    Thanks. :)

    Oddly, I just tried the Event Tickets plugin and I’m not experiencing any issues. To clarify, do you have issues with this plugin when only SiteOrign Page Builder, the SiteOrigin Widgets Bundle, and the Events Tickets plugin is active?

  8. traciejae 9 years, 2 months ago

    I experience the issue when SiteOrigin PageBuilder, LifterLMS and Events Tickets go live together.

    LOVE first. Always.

  9. Alex S Staff 9 years, 2 months ago

    Hi Tracie,

    Thanks – I’ll make a note of it.

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