Home>Support>Pagebuilder Redirects to Posts Page when Adding Icon or Text

Pagebuilder Redirects to Posts Page when Adding Icon or Text

I have just updated the Page Builder Plugin and now when I try to add an Icon item into the Page Builder as soon as I hit save on the new text window it redirects me to the posts page?
Have disabled other Plugins to check for compatibility without any luck.
The theme is Circles 3.9 by Themesmack

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  1. 7 years, 6 months ago ttt2k

    This also happens for a variety of items icon, text, teasers etc.

  2. 7 years, 6 months ago Andrew Misplon Hi, I Work Here

    Hi

    a. Please head to Dashboard > Updates and check that no updates are pending for anything.
    b. Please ensure you test with all non-SiteOrigin plugins de-activated at one time.
    c. Please try test with Twenty Fourteen or any of the default WordPress themes.
    d. Check to see if there are any JS errors in the Console when the issue appears: http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors

  3. 7 years, 6 months ago ttt2k

    Hi Andrew,

    Many thanks for the tips to get this sorted. I have tried all of the above methods with the exception of c). The reason is that the theme that I am using Circles 3.9 has the page builder functionality built right in. So if I change the theme I lose the ability to test the same issue. I know that another user had the same issue a while back with the same theme did you ever get that resolved? https://siteorigin.com/thread/page-builder-text-item-redirects-to-posts-page/. I can create some temp login details if that helps?

    Thanks!

  4. 7 years, 6 months ago Andrew Misplon Hi, I Work Here

    For sure.

    Please send through a set of temporary login details to [email protected] and I’ll take a look. Please ensure the account is Administrator and that there is a link back to this thread included in the email.

    SiteOrigin’s Page Builder plugin is theme independent, so if yours looks tied into the theme it’s possible that the plugin has been forked. Let me take a look though and I’ll let you know.

  5. 7 years, 6 months ago ttt2k

    Okay I did a bit of digging and this is what I get:

    [7/2/2014 10:41:16 PM] JavaScript - <a href="http://localhost/wp-admin/post.php?post=2&action=edit" rel="nofollow ugc">http://localhost/wp-admin/post.php?post=2&action=edit</a>
    Event thread: click
    Uncaught exception: TypeError: Cannot convert 'tinyMCE.get( jQuery(this).attr('id') )' to object
    Error thrown at line 448, column 4 in (i):
        val = tinyMCE.get( jQuery(this).attr('id') ).getContent();
    called via Function.prototype.call() from unknown location in (a, b, c) in <a href="http://localhost/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,plupload,json2,jquery-ui-sli&load%5B%5D=der,jquery-ui-draggable,jquery-touch-punch,iris,wp-color-picker,jquery-ui-tabs&ver=3.9.1" rel="nofollow ugc">http://localhost/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,plupload,json2,jquery-ui-sli&load%5B%5D=der,jquery-ui-draggable,jquery-touch-punch,iris,wp-color-picker,jquery-ui-tabs&ver=3.9.1</a>:
        /* no source available */
    called from unknown location in (a, b) in <a href="http://localhost/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,plupload,json2,jquery-ui-sli&load%5B%5D=der,jquery-ui-draggable,jquery-touch-punch,iris,wp-color-picker,jquery-ui-tabs&ver=3.9.1" rel="nofollow ugc">http://localhost/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,plupload,json2,jquery-ui-sli&load%5B%5D=der,jquery-ui-draggable,jquery-touch-punch,iris,wp-color-picker,jquery-ui-tabs&ver=3.9.1</a>:
        /* no source available */
    called from line 411, column 2 in ():
        jQuery(".shortcode-attribute").each(function (i) {
    called via Function.prototype.apply() from line 3, column 15460 in (a) in <a href="http://localhost/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,plupload,json2,jquery-ui-sli&load%5B%5D=der,jquery-ui-draggable,jquery-touch-punch,iris,wp-color-picker,jquery-ui-tabs&ver=3.9.1" rel="nofollow ugc">http://localhost/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,plupload,json2,jquery-ui-sli&load%5B%5D=der,jquery-ui-draggable,jquery-touch-punch,iris,wp-color-picker,jquery-ui-tabs&ver=3.9.1</a>:
        (!a.namespace_re||a.namespace_re.test(e.namespace))&&(a.handleObj=e,a.data=e.data,c=((n.event.special[e.origType]||{}).handle||e.handler).apply(f.elem,i),void 0!==c&&(a.result=c)===!1&&(a.preventDefault(),a.stopPropagation()))
    called from line 3, column 9370 in (a) in <a href="http://localhost/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,plupload,json2,jquery-ui-sli&load%5B%5D=der,jquery-ui-draggable,jquery-touch-punch,iris,wp-color-picker,jquery-ui-tabs&ver=3.9.1" rel="nofollow ugc">http://localhost/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,plupload,json2,jquery-ui-sli&load%5B%5D=der,jquery-ui-draggable,jquery-touch-punch,iris,wp-color-picker,jquery-ui-tabs&ver=3.9.1</a>:
        return typeof n===L||a&&n.event.triggered===a.type?void 0:n.event.dispatch.apply(k.elem,arguments)

    Seems to be some jquery issue or php parsing the javascript?

  6. 7 years, 6 months ago ttt2k

    Nevermind, FIgured this one out. The theme needed to be updated to work properly with wordpress 3.9. After an update it seems to be working properly now.

    Thanks very much!

  7. 7 years, 6 months ago Andrew Misplon Hi, I Work Here

    Super, glad you were able to find a solution here, thanks for updating us.

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