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PageBuilder Plugin (V 2.5.13) is not working

8 years ago · Last reply by Ragin 8 years ago

Hi,

after updating to the new Version 2.5.13 the menu-choice “PageBuilder” inside the WP-Editor is no longer appearing.
Also in widgets the “PageBuilder” Option is gone…

Any idea where i can do? I am a bit helpless, because most of my pages are build with your PageBuilder…

Greetings from Germany
Rainer

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Replies

4
  1. Alex S Staff 8 years, 4 months ago

    Hi Ragin,

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

  2. Ragin 8 years, 4 months ago

    Hi alex,

    thx for your answer. In the meantime i fixed this issue :-)
    After deactivating “WP-Statistics” everything is fine.
    So i guess, the last “WP-Statistic-Update 12.1.2” is not running very well with the SideOrigin PageBuilder.
    Maybe my answer ist helpful for anyone…

    Greetings
    Rainer

  3. Alex S Staff 8 years, 4 months ago

    Hi Rainer,

    Thank you for letting me know the problematic plugin. I’ve logged that plugin for compatibility testing.

  4. Ragin 8 years, 4 months ago

    Hi Alex,

    the issue is fixed with new Version 12.1.3. of “WP-Statistic”

    Greetings
    Rainer

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