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PageBuilder pages won’t allow Facebook Comments plugin at the bottom

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Actionable Steps
9 years ago · Last reply by Actionable Steps 9 years ago

Hello,

For some reason on all of the pages that use PageBuilder on my WordPress blog, the Facebook comments at the bottom are blocked. I’m using the wpdevart Facebook Comments WordPress plugin, and I’ll ask them to check too, but I think this is a PageBuilder issue as their plugin works fine without PB blocking it.

Any idea how to fix this?

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Replies

4
  1. Alex S Staff 9 years, 6 months ago

    Hi Actionable

    Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

  2. Actionable Steps Private 9 years, 6 months ago

    This is a private message.

  3. Alex S Staff 9 years, 6 months ago

    Hi Actionable Steps,

    Okay I can see what you mean. Could you clarify what plugin you’re using to add that? Also, have you tried a plugin conflict test? If not, can you try disabling all non-SiteOrigin plugins (leave the FaceBook plugin activate) and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If the above doesn’t help, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme SiteOrigin Page Builder Facebook-related conflict.

  4. Actionable Steps 9 years, 6 months ago

    Okay I’ll give that a try and get back to you once I have had a chance to do that.

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