HI, I had pagebuilder bundled with eduma theme and I see that the pagebuilder isn’t working, so I updated it. now the columns are stacking instead of going side to side. I don’t want to share the link on a public forum, but how can I get support for this?
PageBuilder not working in my site
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Hi MarkIt,
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
If that doesn’t help, do you have a public URL where we can take a look at what’s going on? If you would like to keep this link private I would recommend using a URL shortener service such as goo.gl to mask your link.