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Pagebuilder not working

Open 2 replies pluginplugin-page-buildertechnical
djsolko
5 years ago · Last reply by Andrew Misplon 5 years ago

I have cleared all caches, and update Wp-config with define(‘CONCATENATE_SCRIPTS’, false ); After updating wp config it worked for a while. I went back in today to update a page and now its not working again. Any help would be appreciated.
THanks
Dawn

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2
  1. djsolko 5 years, 10 months ago

    I have also cleared all caches, deactivated and reactivated all plugins. Still nothing works.

  2. Andrew Misplon Staff 5 years, 10 months ago

    Hi djsolko

    Thanks for reaching out.

    Please, try seeking a working baseline by temporarily deactivating all non-SiteOrigin plugins and also switch to a default theme like Twenty Nineteen. Once done, check the issue, is it resolved?

    To confirm, the purpose of the test is to see if a working baseline can be found, usually deactivating and reactivating plugins doesn’t help on its own. Once all other plugins are deactivated and you’ve switched to a default theme, stop, check a Page Builder page, see if the problem persists.

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