Hi. When I make a text edit within a widget in a pagebuilder row, and hit update, there is no change. I go back, and the change is not there…like I didn’t do it.
When I shut off the pagebuilder plug in, the text change saves successfully. When I shut off all the plug ins, and only activate pagebuilder it still doesn’t work.
Everything is up to date.
Your help is appreciated!
Thank you.
Carrie
Hi Carrie,
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Hi Alex
I disabled all of the plug ins, and then was able to make text edits. When I activated only the pagebuilder plug in, the changes disappeared again.
I switched to twenty thirteen and still the change was not reflected.
I’ve used pagebuilder with this theme (kadence virtue) about 4 times, and don’t have problems on the other sites.
This is the website I’m having problems with.
http://www.falconconsultinggroup.com/services-overview-new/
Thank you for any help you can offer.
Carrie
This is a private message.