This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Pagebuilder not loading

6 years ago · Last reply by Andrew Misplon 6 years ago

Hi

I am running a child theme of Vantage with page builder on WordPress 5.24.

At some point, not 100% sure when, page builder stopped loading when I went to edit a page. I just see the text editor with all the page builder coding in it.

I have deactivated all plugins except page builder but it still wont work. If I deactivate page builder, when I try to edit a page I just get a really badly coded html page.

I have also reinstalled page builder, reverted to the Vantage theme, reinstalled WordPress, and changed PHP versions, but nothing is working.

What else can I try?

Cheers
Jonathan

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

1
  1. Andrew Misplon Staff 6 years, 3 months ago

    Hi Jonathan

    Please, can you try:

    1. Deactivating all non-SiteOrigin plugins.
    2. Switching to Vantage main/parent theme.
    3. Viewing the issue and then checking the console, here is how: https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis. If there are errors present, please, take a screenshot, upload to imgur.com and send us the link.

    Thanks

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread