Home>Support>Pagebuilder icon is gone from the pages. What to do?

Pagebuilder icon is gone from the pages. What to do?

By kv, 6 years ago. Last reply by kv, 5 years ago.

Hello I have just build my website with Pagebuilder, but now suddenly the icon on the right is gone as well as the possibility to add rows or widgets. What to do? Thanks for help!

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  1. 6 years, 15 days ago Alex S
    Hi, I Work Here

    Hi Kv,

    Is SiteOrigin Page Builder in your plugins list? You can find your plugins list by navigating to WP AdminPluginsInstalled Plugins. If it’s not, please navigate to WP AdminPluginsAdd New and search for and install Page Builder by SiteOrigin.

    If SiteOrigin Page Builder is installed and activated and the icon isn’t appearing, can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. 6 years, 10 days ago kv

    Hi Alex,
    Thanks for your explanation. I am going to implement all your advises. I will let you know when it is done and wether it worked. Thanks!

  3. 5 years, 11 months ago kv

    Hi Alex, Thanks, it works again!!
    Kv

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