This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

PageBuilder Essential Grid widget not working as expectedwith Eg 2.1

9 years ago · Last reply by ReeX 9 years ago

Since the introduction of EG 2.1.0, the EG widget will not work anymore. Could you check this issue?

Thanks

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

2
  1. Alex S Staff 9 years, 7 months ago

    Hi ReeX,

    Preface: I would recommend contacting the developers of that plugin to see if there are any known outstanding issues. Also, could you elaborate on how EG isn’t working?

    Regardless, it’s quite likely this issue is due to a newly introduced plugin conflict (which can happen due to updates). Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. ReeX 9 years, 7 months ago

    IT looks like the code being injected by the widget will not make work Essential Grid plugin as expected. To work propelry it is required to use the shortcode in the editor.
    If you have the opportunity you could try yourself to insert the EG widget in a cell and see what happens? At the moment I will keep using the shortcode solution, avoiding the widget

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread