Home>Support>PageBuilder dissapeared after update

PageBuilder dissapeared after update

Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Hi, after updating WordPress I found that PageBuilder completely dissappeared from my Pages.
Then when I look at the “Install Recommended Plugins”-page, Page Builder is not installed (anymore).
When I try to install the plugin again, after awhile I get the message that installation failed. I also get a message that the “targetfile already exists. /var/www/clients/client23500/web47647/web/wp-content/plugins/siteorigin-panels/”

As I used PB allthrough my website everything on every page has gone wrong. I use Pinnacle / Kadenz

Does anybody know how to cope with this annoying problem?

Thnx,
Gerard

www.lapetitemaisonenfrance.com

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 7 years, 5 months ago Alex S
    Hi, I Work Here

    Hi Gerard,

    Unfortunately, you’re experiencing this issue as a result of a failed plugin update. To fix this issue you’ll need to remove the SiteOrigin Page Builders plugin directory. Please connect to your website via FTP and navigate to wp-content/plugins and then delete siteorigin-panels.

    If you need help with doing this, I would recommend getting in contact with your hosting provider for assistance.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More