PageBuilder dissapeared after update

Open 1 reply plugin plugin-page-builder question

8 years ago · Last reply by Alex S 8 years ago

Hi, after updating WordPress I found that PageBuilder completely dissappeared from my Pages.
Then when I look at the “Install Recommended Plugins”-page, Page Builder is not installed (anymore).
When I try to install the plugin again, after awhile I get the message that installation failed. I also get a message that the “targetfile already exists. /var/www/clients/client23500/web47647/web/wp-content/plugins/siteorigin-panels/”

As I used PB allthrough my website everything on every page has gone wrong. I use Pinnacle / Kadenz

Does anybody know how to cope with this annoying problem?

Thnx,
Gerard

www.lapetitemaisonenfrance.com

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Replies

Alex S Staff 8 years, 13 days ago
Hi Gerard,
Unfortunately, you’re experiencing this issue as a result of a failed plugin update. To fix this issue you’ll need to remove the SiteOrigin Page Builders plugin directory. Please connect to your website via FTP and navigate to wp-content/plugins and then delete siteorigin-panels.
If you need help with doing this, I would recommend getting in contact with your hosting provider for assistance.

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