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  1. Andrew Misplon Staff 6 years, 8 months ago

    Hi Marc

    Thanks for posting.

    If you’re missing the Page Builder tab, is the problem perhaps that you’re now working in the Block Editor interface? If so, try installing the Classic Editor plugin from PluginsAdd Newuse the search form top right to search for and install Classic Editor.

  2. marcblaustein 6 years, 8 months ago

    Hi Andrew. Thanks. I have Classic Editor already installed. I've turned all plugins off and on, cleared cache, no luck.
    My Live Editor doesn't work any more—it takes me to Edit Work view.
    And when I go to Theme Options my header, content, footer are all blank.
    Thanks.

  3. Andrew Misplon Staff 6 years, 8 months ago

    Hi Marc. Please, check for a working baseline by temporarily changing to a default theme like Twenty Nineteen and deactivating all plugins except for the Classic Editor and Page Builder. At this point, check Page Builder. This will tell you if a working baseline is available or not.

    (The main purpose of the test is to see if the problem resolves with all other plugins deactivated, not to turn them off and on. Hope that helps.)

  4. marcblaustein 6 years, 8 months ago

    Hi Andrew. I just activated the two plugins and switched to Twenty Nineteen… and hit ‘Edit Page’ at top. There are no Pagebuilder options available on the page when I do this.

  5. Andrew Misplon Staff 6 years, 8 months ago

    In this default position, if the Page Builder tab isn’t present next to the Visual and Text tabs, try checking for JavaScript errors using your browser. If found, let us know what those are.

    https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis

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