Home>Support>Pagebuilder disappeared, and changed layout of pages after WP upgrade

Pagebuilder disappeared, and changed layout of pages after WP upgrade

Hello, the last post was added about 3 years ago.
No changes so far. I wanted to reactivate the site.

I upgraded wordpress and the layout changed.
This is how the homepage looked like before the WP upgrade: https://web.archive.org/web/20180409184700/https://www.uzdrawianie.net/
And this is how it looks like now: https://www.uzdrawianie.net/

When I try to edit the page, I see that it opens in Gutenberg
I see no option to use the pagebuilder, even though it’s installed and active.

I was running the theme version 1.4.4. I just upgraded the theme to the latest version, but nothing changed.

Please help

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 4 years, 15 days ago Andrew Misplon
    Hi, I Work Here

    Hi

    Thanks for reaching out.

    You can try installing the Classic Editor plugin from PluginsAdd New and see if that helps.

  2. 4 years, 15 days ago seekpik

    Thank you for your reply. I just installed the Classic Editor.
    Now it says if I want to copy the content to pagebuilder. What should I say? Yes or no?

    https://imgur.com/krmyodm

    ====
    P.s. before doing that I also installed the migrate plugin and did all the steps listed here:
    Thread: PageBuilder not working with WordPress 5.5.1

    https://imgur.com/r6dfzJH

  3. 4 years, 15 days ago Andrew Misplon
    Hi, I Work Here

    Thanks. You can try copying your content to the Page Builder tab by clicking on the tab and accepting the prompt. If the page structure is still intact it’ll work, if not it’ll put all content into an Editor widget.

  4. 4 years, 15 days ago seekpik

    that made it. Thank you.

  5. 4 years, 15 days ago Andrew Misplon
    Hi, I Work Here

    Super, glad to hear the page is functioning normally. If jQuery Migrate Helper isn’t producing warnings in WordPress then you probably don’t need it and can remove the plugin.

    If SiteOrigin questions arise in the future, please, let us know.

    Cheers for now :)

  6. 4 years, 15 days ago seekpik

    It looks like I wrote too fast.

    There are problems.

    1) for some reason now there are only 2 menu links (after I copied the content to pagebuilder). But in wp-admin -> appearance -> menu still everything is intact;
    2) in the section “Twój terapeuta” the button lost it’s color. It was white, now it’s dark grey on dark background. The text of this section was aligned center, now is left. The text was bigger, now small.
    3) the icons of the section “Korzyści z pracy z nami” disappeared
    4) in the main slider there are now some strange vertical signs added by the code:

    <div class="so-widget-sow-editor so-widget-sow-editor-base">
    <div class="siteorigin-widget-tinymce textwidget">
    	<div class="icon-box--icon"> </div>
    <div class="icon-box--text">
    <h6 class="icon-box--title">Sieć praktykantów</h6>
    <span class="icon-box--description">W razie potrzeby możemy sugerować konsultacje u naszych zaufanych specjalistów</span>
    
    
    </div>
    </div>
    </div>

    5) The boxes of the articles in the section “Najnowsze artykuły” where different. Had black text, now blue. There was a border of the box, now, there is no border.
    6) The testimonial had a white background and the text was more readable, now it looks ugly :(

  7. 4 years, 15 days ago Andrew Misplon
    Hi, I Work Here

    Hi, thanks for the update.

    Unfortunately, without a deep investigation there most likely isn’t a single answer I can provide to explain what’s happened.

    The lines on the slider are being produced by a rule in the theme’s stylesheet: .content-area .icon-box--icon. If you add to Custom CSS or Additional CSS:

    .content-area .icon-box--icon {
    	display: none;
    }

    The lines will be removed. The class is being applied in the following widget: https://imgur.com/a/KS7ap0X. This is something you could ask theme support about if you aren’t able to diagnose the issue yourself.

  8. 4 years, 15 days ago Andrew Misplon
    Hi, I Work Here

    1) for some reason now there are only 2 menu links (after I copied the content to pagebuilder). But in wp-admin -> appearance -> menu still everything is intact;
    Is this related to SiteOrigin? How are the menus outputted? If they are outputted into a theme location then this would be a theme support question.

    3) the icons of the section “Korzyści z pracy z nami” disappeared
    The icons are supplied by the theme, the investigation would need to move in that direction.

    2) in the section “Twój terapeuta” the button lost it’s color. It was white, now it’s dark grey on dark background. The text of this section was aligned center, now is left. The text was bigger, now small.
    SiteOrigin isn’t doing too much here, the button styling is originating from the theme, it’s all happening within a Text widget.

    5) The boxes of the articles in the section “Najnowsze artykuły” where different. Had black text, now blue. There was a border of the box, now, there is no border.
    Also Text widgets. How were these being styled previously, where does the class and matching CSS originate from, the theme?

    6) The testimonial had a white background and the text was more readable, now it looks ugly :(
    Also a Text widget.

  9. 4 years, 15 days ago Andrew Misplon
    Hi, I Work Here

    There are two ways to proceed. You can either restore the page, either using a site restore point or the revisions feature in WordPress when editing each page. Alternatively, each issue has to be worked one by one. These issues all appear theme-related, ideally, being a paid theme especially, theme support would help out.

    If you look at the Testimonials section https://preview.themeforest.net/item/physio-physical-therapy-medical-clinic-wp-theme/full_screen_preview/14747135. The appropriate classes aren’t being applied because the testimonials div is missing from your markup. See here https://imgur.com/a/jvMMbKY.

    Restoring the page, perhaps using the WordPress page revision function is most likely the easiest fix.

  10. 4 years, 15 days ago Andrew Misplon
    Hi, I Work Here

    The situation with the Testimonials section is most likely the situation with other sections, a missing wrapping div in the Text widget of that section.

  11. 4 years, 15 days ago Andrew Misplon
    Hi, I Work Here

    More on the revision route here https://imgur.com/a/BXvJH1Z.

    Thanks

  12. 4 years, 15 days ago seekpik

    I think it may be due to the fact that siteorigin changes classes and code structure.
    I made a comparison before and after entering to the page builder. There is a plenty of changes in the code.

    Here is the old code: https://pastebin.com/5ETfxPji
    Here is the new code: https://pastebin.com/9JtPqFZe

    You can compare them for example with Notepad++

    If you had specific css classes, the developers can’t delete classes and replace them with new ones. The old one should be kept. If they need, they can create new ones, but all the styling may be broken for many sites if classes are changed/removed.

  13. 4 years, 14 days ago Andrew Misplon
    Hi, I Work Here

    Hi, thanks for your reply.

    Page Builder isn’t actively seeking to remove classes or structure, this isn’t a normal result. When upgrading to WordPress 5, pages in Page Builder don’t normally revert to the Block Editor. An issue occurred, I’m not quite sure what, that caused the page to lose it’s classic status and revert to the Block Editor. We then worked the issue from there in this thread.

    Are you able to use the revision system to rollback?

  14. 4 years, 14 days ago seekpik

    Hello, yes I am able to use the revision system and rollback. Thanks to this I was able to copy the code of the old and new version of the page.
    I am now working with the theme author. They said to update ACF Pro. But there is some issue with updating it. I will let you know what the theme developers say. Maybe the issue will be fixed after successfully updating that plugin.

  15. 4 years, 14 days ago Andrew Misplon
    Hi, I Work Here

    Super, thanks for the update. I’m glad to hear the theme developer is lending a hand. If they need to contact us, they’re welcome to email us on [email protected]. Hopefully, the ACF Pro update helps.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More