This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Pagebuilder activated breakes Email-Content of Plugin for Woocommerce

Resolved 4 replies bug-reportpluginplugin-page-builder
Simon Nowotny
8 years ago · Last reply by Simon Nowotny 8 years ago

Hello,

i’m using PageBuilder + Bundle + Woocommerce together with a plugin called “German Market”. So i activated a function in the German Market Plugin which sends out an extra email for informations about payment by debit. But the email looks really strange: Header and footer are ok but the content of the email is overwritten by the content of my main webpage. Really strange.

When I deacitvate PageBuilder the function works as it is supposed to.

What can case this behavior? All other “standart” Woocommerce Emails work just fine.

Pagebuilder 2.5.16 + Woocommerce 3.2.5 with Twenty Twelve Child Theme.

Any help would be great!

Best regards Simon

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

4
  1. Alex S Staff 8 years, 2 months ago

    Hi Simon,

    To confirm, does this issue occur if you temporarily change to the parent theme? If it does, I’ll log this as a bug in our issue tracker.

  2. Simon Nowotny 8 years, 2 months ago

    Hello Alex,

    thank your for your reply! I just tested it with the twenty twevle original themen and the same error occurs.
    Would be great to found out, what causes the problem.

    Thank you and best regards

    Simon

  3. Alex S Staff 8 years, 2 months ago

    Hi Simon,

    Thank you for confirming – I’ve logged this in our issue tracker. I recommend also reporting this issue to the developers of the German Market plugin also.

  4. Simon Nowotny 8 years, 2 months ago

    Hello Alex,

    the developer of the other plugin found out, what caused the problem. He said the problem is caused by the way Pagebuilder uses the Filter ‘the_content’. But they found a way to deactivate it and we’re able to solve my problem with a fix.

    Best regards

    Simon

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread