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Page suddenly not working on desktop (does work on tablet and mobile)

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Jennifer de Vries
9 years ago · Last reply by Alex S 9 years ago

Hi,

I have started to create my website with pagebuilder and it worked fine. Until this afternoon, suddenly it stopped working on the desktop. It’s still showing on tablet and mobile devices. I’ve tried disabling and enabling all the plugins one by one, no change. And tried all the settings, no change.

I simply get a white screen with some sort of slider, that vaguely shows my blog photo, or some other photo. It seems zoomed in. As I said, on other devices it works fine. Just on our (I checked more than one) desktops it does not.

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  1. Alex S Staff 9 years, 1 month ago

    Hi Jennifer,

    This sounds like a large PHP error. Do you have a public URL where we can take a look at what’s going on? This should allow me to get an idea if this is the case or not. If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

    Does this issue occur after temporarily changing theme?

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