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Page Jumps to Footer – Only in Internet Explorer

Open 3 replies pluginplugin-widgets-bundletechnical
Cameron Sarik
7 years ago · Last reply by Alex S 6 years ago

Hi there –

Our website jumps to footer, but only in Internet Explorer (works fine in Chrome, Mozilla). Each page of the website does this on load and then you have to scroll up. Tried to disable plugins, and the only thing that worked was disabling the SiteOrigin widget bundle. I tried to disable SiteOrigin widgets one by one, but all were disabled and issue still there. We are running Sydney theme and you can find our page here. Any idea what is causing this or what we can do to resolve? I’ve spent 4 hours on this issue trying to debug and I just do not have the knowledge to figure out the problem.

Please help!

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Replies

3
  1. Alex S Staff 7 years, 7 hours ago

    Hi Cameron,

    I’m able to replicate this issue using Internet Explorer 11. I’m not however able to replicate this issue using Edge.
    Does this issue if you temporarily change theme?

  2. Cameron Sarik 6 years, 11 months ago

    Alex –

    This issue does not persist when I change the theme. Thanks for any help you can provide.

    Thanks,
    Cameron

  3. Alex S Staff 6 years, 11 months ago

    Hi Cameron,

    I would reach out to the developers of your theme for assistance with this issue as they’re likely familiar with what may cause this issue.

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