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Page Bulding Layouts doesn’t work

Open 4 replies customizationthemetheme-vantage
Edinaldo Ribeiro
7 years ago · Last reply by Alex S 7 years ago

Hi there.

I have just begun a new WordPress instalation in my host server and just finished to install the Vantage theme. The point is that i cant to load a preset layout from de Page Building Layouts because it loads for so much longer. At the end the layout is not loaded in the page.

What could i do for solving this? Thanks in advance!

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Replies

4
  1. Alex S Staff 7 years, 3 months ago

    Hi Edinaldo,

    So, to clarify, when you attempt to import a pre-built layout, the layout never imports? Hm. It’s possible your hosting provider is blocking the request for some reason.

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  2. Alex S Private Staff 7 years, 3 months ago

    This is a private message.

  3. Edinaldo Ribeiro 7 years, 3 months ago

    It’s done! Please check if you received the e-mail.

  4. Alex S Staff 7 years, 3 months ago

    Hi Edinaldo,

    Unfortunately, we haven’t received an email from your website yet – you’ll be notified when we did.
    Can you please try re-creating the account? Sorry about this!

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