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  1. Alex S Staff 9 years, 9 months ago

    Hi Stevejake,

    Do you happen to use a Theme Trust or a Think Up Theme? Both use forks (a version based on our code but not actively developed by us) of SiteOrigin Page Builder so if you are, we’re unable to help you due to the version differences. We recommend contacting your theme developer directory.

    If this isn’t the case please ensure you’re using the latest version of SiteOrigin Page Builder, and if you are, do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

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