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Page Builder/Widget Issue

Open 3 replies bug-reportpluginplugin-page-builder
Michelle Krynicky
5 years ago · Last reply by Andrew Misplon 5 years ago

Hello,

I am having difficulty with the Page Builder and Widgets on my site. I am not able to update any of pages that were created with Page Builder. Instead of showing the table view that I had been seeing it is only showing me text and there is no way to change it. I also cannot switch between visual and text and the option to add widgets has disappeared. I have tried deactivating all other plugins but that did not help and I did not see any errors listed. Here is a link to a screen shot. https://imgur.com/a/AL6w7RO

Thanks for your help!

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Replies

3
  1. Andrew Misplon Staff 5 years, 5 months ago

    Hi Michelle

    Please, try extending the plugin test. With only Page Builder activated, does the issue persist if you temporarily switch to the Twenty Twenty theme?

  2. Michelle Krynicky 5 years, 5 months ago

    Hi Andrew,
    Thanks for your message. I had actually signed up for Premium and was able to resolve the problem. What happened was my current theme was not able to work properly with the newest word press update. This caused an issue with the site origin plug in. I was able to install a plug in that allows site origin to work again until the theme is able to handle the upgrade.

  3. Andrew Misplon Staff 5 years, 5 months ago

    Super, glad to hear you’re making progress. Thanks for your support. As questions arise, please, let us know.

    Cheers for now :)

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