This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Page builder widget is not working properly

Open 1 reply developerpluginplugin-page-builder
Karolina Konkolewska
7 years ago · Last reply by Alex S 7 years ago

Hi, I need some help here. I installed page builder widget and I add it to the front page. It seems that text editor is working properly andthe text is visible on the website. But the image widget and button widget are not working. On the website there is something like this:

and

Could you please help me? I was trying to find what may cause that issue but there is nothing I could find…

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

1
  1. Alex S Staff 7 years, 10 months ago

    Hi Karolina,

    Unfortunately, I can’t seem to see what’s wrong with your image widget (the image isn’t working for me) but I can see the button widget issue image and that’s a common sign of a plugin conflict.

    Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread