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Page Builder w/ wpForo & Jetpack

7 years ago · Last reply by lostnbfe 7 years ago

I found an issue with using Page Builder on the wpForo forms page wit hthe version listed below. If you have the Jetpack By WordPress.com activated your forums page will not show the forums unless you have the page set to Password Protected.

Page Builder Version 4.9.6
wpForo Version 1.4.11
Wordpress Version 4.9.6
JetPack By WordPress Version 6.1.1

Thanx
Alan

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Replies

7
  1. Alex S Staff 7 years, 8 months ago

    Hi Alan,

    That’s odd. Do you have a public URL where we can take a look at the forums page with Password Protection disabled? To confirm, are you using Page Builder on your forum page? If so, does not using Page Builder on that page help?

  2. lostnbfe 7 years, 8 months ago

    Yes I do its http://www.thegarageprepper.com/community but I have Jetpack turned off and you have to register an acct to access it. Page Builder works great when Jetpack is disabled.

  3. Alex S Staff 7 years, 8 months ago

    Hi Lostnbfe,

    Would it be possible for you to temporarily enable Jetpack again so I can inspect the resulting issue? I ask because we really need to make a note of what the resulting outcome of this issue is.

  4. lostnbfe 7 years, 8 months ago

    Sure I can do it for only about an hour though. I’ll enable now. It’s 10:09 am here. I’ll have to turn it back off at around 11 am.

  5. lostnbfe 7 years, 8 months ago

    Well that is strange. It’s working now without issue. I wonder it it was because I was using more than one column back then. I’ve also updated to you last update you released this morning.

  6. Alex S Staff 7 years, 8 months ago

    Hi Lostnbfe,

    We didn’t make any changes that could have affected this but I’m glad to hear it’s working without issue now. Let me know if any issues come up with this again and we’ll take a look asap.

  7. lostnbfe 7 years, 8 months ago

    Hey Alex,

    Thank you very much for getting back with me.

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