Home>Support>Page Builder Visual Editor Widget Styles Forever Load..Ajax issue?

Page Builder Visual Editor Widget Styles Forever Load..Ajax issue?

By Jack Bruce, 8 years ago. Last reply by Andrew Misplon, 8 years ago.

Good Afternoon everyone,

I’m having an issue with the PageBuilder plugin. I have made an entire website using this plugin (therefore I’d prefer to keep using it) but all of a sudden I can no longer add styles (such as backgrounds and pictures behind the widget) to the Visual Editor widget within rows that I am working on. All I see is just a constant loading screen. This only happens when using the visual editor widget, as on SiteOrigin itself I can edit rows fine, I just can’t use the visual editor anymore.

Here’s what it’s supposed to look like: http://imgur.com/OwUiDmD

Here’s what mine looks like: http://imgur.com/pLO5Bpk

Depending on the row I am using neither may load.

Using Chrome’s Debugger I have found these messages:

 http://www.website.com/wp-admin/admin-ajax.php?_panelsnonce=3bf1af34d8 503 (Service Temporarily Unavailable)

http://www.website.com/wp-admin/load-scripts.php?c=1&load%5B%5D=jquery-core,jquery-migrate,utils,quicktags,plupload,editor&ver=4.3.1

I’m not sure how to fix this issue. Has anyone had this problem themselves?
Many Thanks

JDB

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 8 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Hi Jack

    Very sorry about the late reply. We work through a prioritized forum queue, and unfortunately it’s taken us some time to get to your thread.

    https://siteorigin.com/about/forum-thread-prioritization/

    Because it’s been a while since you posted this, would you mind letting us know if you still need help? If so, we’ll jump right in.

  2. 8 years, 10 months ago Jack Bruce

    Hi Andrew,

    Yes still having problems! :(

    Thanks

    Jack

  3. 8 years, 10 months ago Andrew Misplon
    Hi, I Work Here

    Hi Jack

    Sorry to hear about the hassle.

    All I see is just a constant loading screen

    In most cases this is caused by a plugin conflict. Please, try running a plugin conflict test. Details below:

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More