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  1. Andrew Misplon Staff 4 years, 10 months ago

    Hi, thanks for reaching out.

    It’ll be really helpful to find out what the fatal error is. This release was many months in the making. We aren’t sure what the issue is that you’re facing but would like to help. Here is a guide on how that can be done https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/.

    You can roll back using https://wordpress.org/plugins/wp-rollback/.

    Thanks again.

  2. Andrew Misplon Staff 4 years, 10 months ago

    One possibility is that you’ve run into an incomplete update. That can happen if the update was interrupted. To rule this out, go to Plugins, temporarily deactivate and delete Page Builder by SiteOrigin and then reinstall the plugin from PluginsAdd New, use the search field top right to search for Page Builder by SiteOrigin.

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