Home>Support>Page Builder Update and WordPress 4.5

Page Builder Update and WordPress 4.5

Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Hello all. Thank you for the amazing plugin. It has been working great as we have transitioned back to hosting our own website “in house”. We just updated to WordPress 4.5 today and now the site origin page builder is no longer working. We can still see all of the content in the right format, but if you try to edit a page that was created with the builder, the content only shows as “visual or text.” The site origin builder area has been moved down the screen to the bottom and appears empty.

Along those same lines, after updating to 4.5, we tried to update the site origin builder plugin but it keeps returning a problem finding the actual download.

Your help would be most welcome. I suppose it could be a problem with another plugin so I am going to look at it from our dev site that I have been using which has not yet been updated to see if the problem also exists there.

Thank you,
Michael K. Berg

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 9 years, 3 months ago Alex S
    Hi, I Work Here

    Hi Michael,

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More