This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Page Builder update 2.0.1 challenge

Resolved 11 replies pluginplugin-page-builderpremium
Wojtek
11 years ago · Last reply by Terrance Sleepy Fingers Robinson 11 years ago

Hi,

After Page Builder upgrade I have an issue with one page. Page was created with Page Builder as a number of rows and cells. Now When I press Page builder tab the following question pop ups.
Would you like to copy this editor’s existing content to Page Builder? and the whole content is copied in to one row.

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

11
  1. Philseb 11 years, 2 months ago

    I exactly have the same issue. I’ve made and made again page with rows and columns and when I clic “update” page builder desapears and when I press Page Builder it ask me the same thing with the same result than you Wojtek.

    Can we downgrade the extension to the last 1.xx ? It was working very well !

  2. Greg Priday Staff 11 years, 2 months ago

    Hi Wojtek

    Before we investigate this issue, we should rule out the possibility of any plugin conflicts. Firstly, can you try disabling all non-SiteOrigin plugins and see if that fixes the issue?

  3. Philseb 11 years, 2 months ago

    Hi Greg,

    as I said in a previous answer (but don’t know where it is), the issue was caused by a table html code in one article. I’ve replaced the table by a jpeg and everything is good now. Before my first post in the forum I’ve tried to disabling all non SiteOrigin plugins and the issue was still there.
    I hope it will be useful for you and others users too.

  4. Wojtek 11 years, 2 months ago

    Hi Greg,

    I disabled all non-SiteOrigin plugins and it doesn’t fix the issue. Strange behaviour I have only on one page (17rows). I have several pages which are clones of this page in terms of the structure (less rows) and there are no problem with Page Builder. Right now I am on Page Builder 2.2 but the issue still exist.

  5. Wojtek 11 years, 2 months ago

    Right now I am on Page Builder 2.0.2 but the issue still exist. :)

  6. Greg Priday Staff 11 years, 2 months ago

    So from my understanding, this issue is related to the content of the widgets you’re adding. I’ll take a look at this and see what could be causing this.

  7. Wojtek 11 years, 2 months ago

    Hi Greg,

    It has nothing to do with content. I have created the same page in Page Builder 2.0.2 from the scratch with the same content. Now it works without any problems. You are doing great job and I highly appreciate your and Andrew’s quick and professional response.

  8. Andrew Misplon Staff 11 years, 2 months ago

    Super, really glad to hear things improved there. We fixed further problems in 2.2.3.

    Thanks for hanging in there with us.

    Chat soon.

  9. Terrance Sleepy Fingers Robinson 11 years, 2 months ago

    I am having the same problems. How would I go back to the previous version because this upgrade has been a little frustrating. I have no knowledge of code and everything was easy… Now, I’ve been pushed back in getting content up. I know there are sometimes glitches and it’s all good.

    Best Regards

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread