Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
When I have the Page Builder theme active I can´t edit the pages, when I click to make changes the page just turn blank.
But when i deactivate the Page Builder theme i can make changes, but our website is made in Page Builder so thats kind of a problem.
Hi Sebastian
Sorry to hear about the hassle.
We’re most likely dealing with a plugin conflict or a lack of PHP memory. Let’s start by seeing how much memory your WordPress installation has to work with. Install the following lightweight plugin:
https://wordpress.org/plugins/server-ip-memory-usage/
Once activated, check the bottom of any page in your WordPress admin, it’ll tell you how much memory you have and how much is being used. If it’s close to 100% then you can ask your hosts to increase the memory available to WordPress. Please, let us know what the results are of this test.
Thanks :)
Hi
I have downloaded and activated the plugin and it says that i use Memory: 36.16 of 512 MB (7%) so I don´t think is there the problem is.
To: [email protected]
Subject: Re: [SiteOrigin] Page Builder theme active i can´t edit the pages
Thanks for checking that option out, good to know. Please, try a plugin conflict test next:
//
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
I found out that the plug in that was causing the trouble was this https://wordpress.org/plugins/google-analyticator
Thanks for your feedback. I’ve run a quick local test and can’t yet replicate the plugin conflict. Could it be possible there is a three-way conflict? To test this out you could activate only SiteOrigin Page Builder and Google Analyticator plugin and leave all other plugins deactivated. Does the issue persist?
The issue is still there when i deactivate all the other plug ins, så i think the problem is the Google Analyticator plug in, it is only when it is active there is a problem
Thanks for taking the time to run this additional test. Are you ok with not using Google Analyticator or switching to an alternative for the mean time?
Yes, do you know an alternative plug-in?
Thanks. I haven’t done a feature by feature comparison but this plugin comes to mind first:
https://wordpress.org/plugins/google-analytics-for-wordpress/
I have same problem but i dont have Google Analyticator plugin
Hi Pyxz3l
We’d like to help you, but can you please start a new thread with your question? We can only offer you the best support possible when you’re the owner of a thread.
Page: New Thread
If you’re a premium user, please be sure to enter your order number so we can properly prioritize your thread.