This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Page Builder tab is missing if I have WCK plugin active

8 years ago · Last reply by ridesmtd.itsupport 8 years ago

I’ve been using these two plugins together for some time and haven’t had any issues. With the recent update to WP 4.9.1, they don’t seem to work anymore. If both are on, the Page Builder tab is gone, and parts of the WCK plugin also are missing. If I tell Pagebuilder to not work on a specific post time, that also resolves the issue.

Basically both plugins cannot affect the same editing screen. I’ve confirmed this on Pages, Posts, and almost any content related page.

I don’t know if it is your plugin, their plugin or a combination of both, but I’m putting to both plugin companies and see if we can get it worked out.

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

4
  1. Alex S Staff 8 years, 2 months ago

    Hi Ridesmtd,

    Can you please enable both plugins and then replicate this issue. Then can you please send me the contents of your console? Please refer to this guide on how to access your browser console.

  2. ridesmtd.itsupport 8 years, 2 months ago

    Here is the behavior in screenshots.

    Here is the Java Console Text

    Uncaught TypeError: CodeMirror.fromTextArea is not a function at HTMLDocument.<anonymous> (wck-stp-codemirror.js:30)
    at i (load-scripts.php:2)
    at Object.fireWith [as resolveWith] (load-scripts.php:2)
    at Function.ready (load-scripts.php:2)
    at HTMLDocument.K (load-scripts.php:2)

    Again I don't know if it is you or cosmolabs WCK tool.

  3. Alex S Staff 8 years, 2 months ago

    Hi Ridesmtd,

    Based on the error, I strongly suspect this issue is related to them. You sent them a message also, right?

  4. ridesmtd.itsupport 8 years, 2 months ago

    Yes, I’ve submitted the error to them as well. I didn’t know where to start so I hit both.

    thanks,
    RidesMTD

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread