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Page Builder tab in editor disappears on published pages

Resolved 4 replies pluginplugin-page-buildertechnical
dwidmayer
8 years ago · Last reply by dwidmayer 8 years ago

The page builder tab disappears on published pages. The page builder tab is there when I create a new page but disappears after the page is published. I have screenshots if needed.

I did disable all plugins and the problem still exists, cleared cache and the problem still exists. We are using the Shaka theme from themeforest.

What can we try next to get our page builder tab back to edit the site?

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Replies

4
  1. Alex S Staff 8 years, 4 months ago

    Hi Dwidmayer,

    To clarify, what version of Shaka are you using?

    Can you please open a published page and then please send me the contents of your browser console. Please refer to this guide on how to access your browser console.

  2. dwidmayer 8 years, 4 months ago

    Hello,

    Thank you for looking at this.

    Theme version 1.4.0

    attached is the browser console.

    I hope this helps you

  3. Alex S Staff 8 years, 4 months ago

    Hi Dwidmayer,

    Unfortunately, we’re unable to process attachments at this time. Can you please upload the attachment to something like Pastebin?

  4. dwidmayer 8 years, 4 months ago

    Hi Alex,

    We disabled Google Analytics and the page builder came back. Thank you for looking into this for me.

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