We have built our website around Site Origin’s Page Builder, but the Builder Tab has disappeared from the Page Edit screen. We show the Visual Tab and the Text Tab, but we do not have the Builder Tab and therefore we cannot edit our pages. We are using the Themify Magazine Theme. The site is operating perfectly, which suggests that the plug in is installed, but it is not showing up on the Page Edit screen. Help!!!! Domain name is https://www.bindlesnitch.comn. We are in pre-release right now so time is critical here.
Page Builder Tab Disappears from Page Edit Screen
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Hi Alan
Thanks for reaching out.
Please, confirm Page Builder by SiteOrigin is still activated in your Plugins list. If it is, try running a plugin conflict test as follows to see if a working baseline can be found:
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Problem solved itself. It has happened twice now. If it happens again, I'll let you know
Alan M. Milner
Super, glad to hear it’s ok for the moment. If the issue occurs again, please let me know here.
Cheers for now :)