After the last updates in wordpress,i can no longer edit pages i have created in the past using Page Builder, nor i can create any new ones.
Instead of opening and showing buttons it just freezes the page and does nothing.
How can i solve the problem? I need to edit some pages and change their content .
I already tried deactivating and activating the plugin again, also removing and installing it again, but the problem still occurs.
Page Builder stopped working propertly
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Hi Μιχάλης
Thanks for posting.
Try to see if a working baseline can be found. Temporarily deactivate all plugins not authored by SiteOrigin, in this state, does the issue resolve?
I did what you said but nothing changed.
If it helps, i attach a printscreen of how a previously created page looks like, when i try to edit it now.
When i move the cursor on any of the choices (Add Widger, Edit Row,
Duplicate Row, Delete Row etc.) nothing happens.
The only buttons that work are Addons and Revert to Editor)
Στις Κυρ, 19 Ιαν 2020 στις 1:28 μ.μ., ο/η Andrew Misplon <
forum+220359-u96685-2139ef2cb23166f2471e525639a706e09254bb7b@siteorigin.com>
έγραψε:
Thanks for your feedback, the issue sounds like a JavaScript conflict.
The next step would to repeat the same test but this time temporarily switch to a default theme like Twenty Nineteen. To confirm, temporarily deactivate all non-SiteOrigin plugins and temporarily switch to a default theme like Twenty Nineteen. Test for a working baseline in this state.
Please, give the above a try, if the issue persists you can send us a screenshot by uploading it to imgur.com or similar and sending us the link.
It looks like the problem as you said is in the theme.
When i switched to the default Twenty Nineteen, Page Builder works fine,
but when i return to the one i want to use Glider, the problem appears again.
Can you find out why this is happening, and try to fix it soon in a next update? Because i need to use the Glider theme?
Στις Κυρ, 19 Ιαν 2020 στις 5:32 μ.μ., ο/η Andrew Misplon <
forum+220359-u96685-2139ef2cb23166f2471e525639a706e09254bb7b@siteorigin.com>
έγραψε:
It’s unlikely that there is an issue from our end. Most likely, there is a JavaScript error already on the page which breaks Page Builder. Here is how you can view the console errors https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis. Take a screenshot of the errors, upload to imgur.com, send us the link and we’ll take a look.