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Page builder stopped working

By Aubrey, 4 years ago. Last reply by Andrew Misplon, 4 years ago.

Hello,

I just ran a couple of routine updates on the plugins of my clients website. However when I updated siteorigin page builder and learnpress, my homepage became unresponsive and I can only see the loading icon all the time. When I deactivate page builder it starts working again but the page layout is obviously lost. Also in the plugin’s page in settings I can’t see anything anymore (just the tabs).

I was supposed to launch my clients website this week but because of this issue I can’t do this anymore.

Let me know if you need credentials to access the backend in order to check the issue.

Thank you

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  1. 4 years, 5 months ago Andrew Misplon
    Hi, I Work Here

    Hi Aubrey

    Thanks for reaching out.

    Please, start by checking for a working baseline. Temporarily deactivate all plugins not authored by SiteOrigin, does the problem resolve in that state?

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