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page builder problem

hello!
I have just started building my website today (all new to me but loving the challenge)
I have searched through your forums for an answer and not sure if this is different or similar to previous issues.
Anyway I installed “Page Builder” plug in and was using it earlier today without issues, I then left the project and resumed it tonight, and the page builder tab has disconnected from the add content box and I am no longer able to use it.
Previously it was “Visual | Text | Page Builder”. And now the page builder tab has disappeared from their and appeared at the bottom.
I have tried deactivating and activating plug ins but it has not resolved the issue.
Please help so I can get back to work! :)
Kind Regards,
Nick

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  1. 8 years, 2 months ago Alex S
    Hi, I Work Here

    Hi Nick

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If the above doesn’t help, and you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

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