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Page Builder pre-built layout not saving

9 years ago · Last reply by mandiegillmor 9 years ago

Hello,

I’m using the current version of page-builder and am using the “Design” pre-built layout. I have made the changes I want to the layout and they show the changes in the preview, I click done, and it saves my changes but does not reflect the changes on the site itself. It shows all the pre-built layout content that I erased and replaced with my own content. I keep going back in and clicking done to see if it will take my changes, but it has not.

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Replies

2
  1. Alex S Staff 9 years, 6 months ago

    Hi Mandie,

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. mandiegillmor 9 years, 6 months ago

    Hi Alex,

    Thank you for your response. I ended up deleting the layout, along with the changes I made. I started fresh and installed the pre built layout a second time and it worked without issue. I did notice the first time around that the widgets all were titled “”missing widget” whereas this time the titles are all appropriate. Thank you!

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