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Hello,
I am using page builder plugin for my website. It is automatically updated to Version 2.4.21. Now it’s not working. whenever I opened it shows blank page and I unable to edit my code.
Kindly help me out.
Thanks in advance.
Hi BizzCoder,
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Hello Alex,
I tried as per you suggest. I deactivated all plugin one by one and debug it. but there is no change in plugin.
Kindly help me. I am using WordPress 4.2.13 and my plugin version is 2.4.25
Hi BizzCoder,
Did temporarily changing theme help? If not, please enable WP_DEBUG and let me know the error messages now present on the previously blank page. This will require editing wp-config.php so you’ll need to contact your hosting provider if you’re unfamiliar with FTP.
Please note that this issue may be related to your WordPress version.