Using pagebuilder for the past few years. Finding that it specifically experiences issues none of the other plugins do.
This time the page will not update after a few attempts. May be occurring after several previews. Seems to work fine a few days later, but leaves pages looking funky until I can get them properly configured. Wondering why it is having this problem?
Pages without PB are not having this issue. There are no other issues with the other plugins installed, either.
Page Builder pages not updated
This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.
Update. Plugin/widgets updated. No change.
Update. Purged caches (WP, Cloudflare, Hostgator) without improvements.
Cleared DNS. Pages still do not updated. At the moment, not even notifying me an ‘updating is pending’ when I close the page (without saving)
Update. Page accepts ‘update’ if I didn’t change anything in the PB fields. But not if updates are in a PB field.
Update. At the moment,could update text in a button but not in any of the boxes. Prev, also would allow update of photos.
Update. Pages with PB are now taking forever to preview, even if there was no update. This is not happening to pages with text. In the process to transferring context to non PB format (text based pages)
Hi Liam,
To clarify, do you have update related issues if you temporarily disable all caches?
This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Thanks. Removed three plugins yesterday that I think I can do without. Cleaned cache. Problem still exists. PB boxes will not update; and when modified the page does not notify a pending update (when closing the page)
Hi Liam,
To confirm, did you run a full plugin conflict test? I ask as based on your message it sounds like you disabled three plugins (which is a partial plugin conflict test) rather than all non-SiteOrigin plugins. If you did, did temporarily changing theme help?
Attempted but did not solve problem. Eventually my website crashed. Contacted HG who went into the cpanel and deactivated teh PB plugin. The site automatically reappeared and I could log back in; plugin activated and I could not see the site or login. So am going to have to remove the plugin and repair the pages it damaged.