Home>Support>Page Builder Page plugin failing big time after update.

Page Builder Page plugin failing big time after update.

Hellow, I don’t know what happened, but after the last update, many of the users on my site reported that the siteorigin buttons, title, and other features were all messed up. In the sense that the buttons were overlapped or shrunk down to a few pixel size like in the link below, and the title was missing.
I checked the box for Legacy widgets and for a few hours it seemed to be ok, then it went back to this mess and then it start working again without me doing anything to it.
I tried editing the values manually, but when I save, they are rewritten as 0 every time or stop working at all.
I haven’t had any problems like this before the update and the previous posts made with the previous version of page builder all work perfectly well.

http://screenshooter.net/103130520/ktqgakl

I have the Azzure theme from wordpress.

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  1. 7 years, 5 months ago Alex S
    Hi, I Work Here

    Hi Dragomir,

    I suspect this issue will be resolved by the upcoming Widgets Bundle update. Just to confirm, do you have a public URL where we can take a look at what’s going on?

  2. 7 years, 5 months ago Dragomir Cristian M

    Thank you for your fast reply, Alex S
    By public URL, you mean a link to the site, right?

    The link to one of my posts that suffers from this bug is this one: http://thesylthorian.com/2017/04/18/chapter-69-4-100luck/

    If it will be solved in the Widgets Bundle update that’s awesome, but if possible I understand that siteorigin also has its own specific themes that guarantee the functionality of all of its plugins, right? Is there one (a pro one) which you would recommand that would work best for a website focused more on reading long posts on any device? Since I tend to use SiteOrigins’ plugins a lot and a good compatibility was always one of my main concerns.

  3. 7 years, 5 months ago Alex S
    Hi, I Work Here

    Hi Dragomir,

    Sorry for the delay!

    Okay, so the issue here is that the buttons have a width of 0px. To clarify, did you create this buttons or did you clone them?

    You can resolve this issue by opening each of the button widgets and removing the width.

    • 7 years, 5 months ago Dragomir Cristian M

      I will give this a try again because I updated the SiteOrigin plugin. Last time I used this, I remember that it didn’t help me at all, it didn’t save the Blank state, it always reseted it to 0 after saving.

  4. 7 years, 5 months ago Alex S
    Hi, I Work Here

    Hi Dragomir,

    This should be resolved in 1.8.3. Please note that we’re unable to retroactively correct anything caused by this issue as we can’t know if something is intentional or not.

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