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Page Builder not working properly

Open 3 replies pluginplugin-page-buildertechnical
Antoinette Lewis
9 years ago · Last reply by Alex S 9 years ago

I have been building a website with page builder and I’m using siteorigin editor and codelights interactive text among others but for some reason the information that was put into editor isn’t showing up on the home page and the interactive text isn’t interacting I have set it to all available animation type and nothing is happening.

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Replies

3
  1. Alex S Staff 9 years, 5 months ago

    Hi Antoinette,

    Unfortunately, we’re unable to assist with technical issues relating to third party plugins / widgets. I would recommend contacting the author of the plugin you’re using for assistance – which can be done here. Sorry mate.

  2. Gopu 9 years, 5 months ago

    Interactive texts works fine for me . Like always may be its a plugin conflict issue.

  3. Alex S Staff 9 years, 5 months ago

    Hi Antoinette,

    Ah, sorry. I suggested that due to the following sentence which suggests it’s not working:

    > the interactive text isn’t interacting I have set it to all available animation type and nothing is happening.

    Do you have a cache plugin installed that may be preventing changes you make from being visible on the frontend?
    Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

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