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  1. Andrew Misplon Staff 5 years, 4 months ago

    Hi Carolina

    Thanks for reaching out.

    Does the issue resolve if you temporarily switch to the Twenty Twenty theme and temporarily deactivate all plugins not authored by SiteOrigin?

    Alternatively, you can check for errors in the browser console when the issue occurs. https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis.

  2. Carolina M. 5 years, 4 months ago

    Hi and thanks for your response. I deactivated all plugin and found the culprit. It was SEO ultimate plugin. Thanks for your help.

  3. Andrew Misplon Staff 5 years, 4 months ago

    Thanks for the update, I’m glad to hear you’re making progress. If you’d like to continue using the plugin you could perhaps try installing a plugin called jQuery Migrate Helper and see if that patches the SEO Ultimate issue.

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