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Page Builder Not Working

5 years ago · Last reply by Andrew Misplon 5 years ago

Hello,

I’m using the ThemeTrust Create theme…which I’ve used many times with other clients. On this particular build, I can’t get Page Builder to work correctly. I’ve turned off all plugins except the Site Origin ones and still no luck. Running the lates version of WP. Also running in Classic mode.

When I create a page, I do get the Page Builder tab at the top of the page. I select it to convert to Page Builder. When I try to start building the page, like adding a row and click ‘insert’ to add it, nothing happens. Same with adding a widget.

Any help would be much appreciated.

Thanks.

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  1. Andrew Misplon Staff 5 years, 10 months ago

    Hi Robert

    Thanks for posting.

    Can you confirm that you’re using Page Builder by SiteOrigin version 2.10.15, an update was released today. If you are, please, try checking for JavaScript errors when the issue occurs.

    https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis

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