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Page Builder not working

Open 1 reply bug-reportpluginplugin-page-builder
christy
6 years ago · Last reply by Andrew Misplon 6 years ago

Just installed Page Builder but there are issues.

Can set up rows etc.

But when I change content and update:

Changes aren’t saved and it reverts to the original

It returns to the TEXT tag even though I was using the VISUAL tag.

Where I have entered a Return in the text for a new line it puts the letter N into the text and no new line is made.

When I press Live Editor nothing happens it just seems to go off looking for something.

I have made sure my User profile has the Visual Editor box unchecked.

Help.

Thanks

Chris

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Replies

1
  1. Andrew Misplon Staff 6 years, 7 months ago

    Hi Chris

    Thanks for posting.

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

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