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Page Builder Not Working

8 years ago · Last reply by Alex S 8 years ago

Hi, I use an Ellie Jane Theme (Genesis) is there a way of telling if my theme is just not compatible with Page Builder? I’ve tried several different functions but currently am wanting the parallax feature. No changes I make will show up. TIA!

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  1. Alex S Staff 8 years, 9 months ago

    Hi Mia,

    We’re not aware of any incompatibilities with that theme. Do you have a public URL where we can take a look at what’s going on? Are you using any sort of server-side caching that may result in data not being updated automatically?

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