Page Builder 
Widgets Bundle 
SiteOrigin CSS 
Installer Page Builder not visible but installed
Hello everybody,
I hope you can help me.
I started to build a website in the beginning of december, also with page builder. There I have no problems (ojaah.com).
At the end of december I made a sub-page (bedrijven.ojaah.com). I followed the same steps and I have installed the same plugins.
On this one the page builder is not visible.
I saw different comments on this support page.
I tried it all (deactivate, deinstall, deactivate all plugins)
If I deactivate all plugins and only activate the page builder plugin than I get a white bar with no options and tekst.
I hope that somebody can help me.
Thanks in advance.
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Replies
11Hi Smein,
One possibility is that Page Builder display is disabled in your screen options. Can you double check if this is the case. You should see the screen options tab at the top right of your screen.
Thank you very much for you reaction.
I have looked it up and unfortunately all the boxes are the same as yours (picture).
Regards,
Salomé
Hi Salomé
If possible, please, try testing with all plugins deactivated except for Page Builder. Additionally, temporarily switch your theme to Twenty Fifteen or Twenty Sixteen default theme. Does the same issue persist?
Thank you for this option.
I’ve tried it (deactivate all plugins except page builder en use template Twenty Fifiteen), unfortunately it didn’t work.
Do you have any other suggestion?
This is what I see:
Hi Smein
Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
[email protected]
Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.
This is a private message.
I've made an administrator account for you. You will receive an email.
I hope we can solve this problem
Thans in advance
Verstuurd vanaf mijn iPhone
This is a private message.
Thanks for the information. We’ll report back as soon as we have more. We’re unsure what the issue is. I’m sure we’ll be able to get to the bottom of the problem.
Hello siteOrigin,
I have exactly the same problem. And done al the thinks that are described above.
Can you please help me?
kind regards
Hi Bruce,
We’d like to help you, but can you please start a new thread with your question? We can only offer you the best support possible when you’re the owner of a thread.
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