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Page builder not showing in Add page and edit page

Open 3 replies pluginplugin-page-builderquestion
Aravindha Rajan
5 years ago · Last reply by Andrew Misplon 5 years ago

Page builder not showing in page and edit page, old pages showing look like

[siteorigin_widget class="PT_Banner"][/siteorigin_widget]
[siteorigin_widget class="PT_Featured_Page"][/siteorigin_widget]
[siteorigin_widget class="PT_Featured_Page"][/siteorigin_widget]

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Replies

3
  1. Andrew Misplon Staff 5 years, 4 months ago

    Hi Aravindha

    Thanks for reaching out.

    Please, take a screenshot of the issue when editing the page, upload it to imgur.com or any sharing site like Dropbox/Drive and send us the link.

  2. Aravindha Rajan 5 years, 4 months ago

    pls check screens

    https://drive.google.com/drive/folders/1yEon4ZUOpXMgE4STpRj9CUHXnRwOoYlt?usp=sharing

  3. Andrew Misplon Staff 5 years, 4 months ago

    Thanks. There is most likely a JavaScript error on the page that’s breaking Page Builder.

    One option is to try and diagnose the issue directly https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis. Alternatively, you can try seeking out a working baseline. Does the issue resolve if you temporarily deactivate all plugins not authored by SiteOrigin? If the issue does resolve, reactivate your plugins one by one, checking for the issue after each activation.

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