This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Page builder not showing in Add page and edit page

5 years ago · Last reply by Andrew Misplon 5 years ago

Page builder not showing in page and edit page, old pages showing look like

[siteorigin_widget class="PT_Banner"][/siteorigin_widget]
[siteorigin_widget class="PT_Featured_Page"][/siteorigin_widget]
[siteorigin_widget class="PT_Featured_Page"][/siteorigin_widget]

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

3
  1. Andrew Misplon Staff 5 years, 4 months ago

    Hi Aravindha

    Thanks for reaching out.

    Please, take a screenshot of the issue when editing the page, upload it to imgur.com or any sharing site like Dropbox/Drive and send us the link.

  2. Andrew Misplon Staff 5 years, 4 months ago

    Thanks. There is most likely a JavaScript error on the page that’s breaking Page Builder.

    One option is to try and diagnose the issue directly https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis. Alternatively, you can try seeking out a working baseline. Does the issue resolve if you temporarily deactivate all plugins not authored by SiteOrigin? If the issue does resolve, reactivate your plugins one by one, checking for the issue after each activation.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread