Hello,
I use the Smart Page Builder on a site using the Envato theme. For some reason, I cannot use the plug-in right now. It is still a section in the Page Editor, but I cannot see any of the content. When I first noticed the issue, the plug-in was not even listed with the rest of the plug-ins. I reinstalled it, deactivated all the other plug-ins in use, and reactivated the Smart Page Builder. The issue remains. You can see what the issue looks like in the screenshot below.
Based on my research it looks like people have had this issue in the past when updating to a new WordPress Version. This is the first time I tried to use the Page Builder since we did so about a week ago, so that would seem to align with this issue. Please let me know if you have any helpful information on this matter.
Thank you!
Hi Mcllc,
Just to clarify, are you using SiteOrigin Page Builder or Smart Page Builder? The latter is ours and I’m not personally familiar with the former.
Could you show me a screenshot of what you’re seeing and can you also please link me to the theme you’re using?
Please note that we currently aren’t able to process attachments at this time so you’ll need to upload your image to a third party image hosting site like vgy.me or imgur.