I try to edit/add content to the Site Origin Page Builder and it either doesn’t save (reverts back to WP editor with no content) or doesn’t appear for me to make edits. I tried deactivating all other plug-ins except Site Origin and Black Studio & the problem continues.
Page Builder Not Saving New Edits
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Hi Michele,
This sounds like an issue with mod_security, or some other security related software your hosting provider may be using. Please contact your hosting provider and ask if they’re running something like mod_security and if so, could they temporarily disable it so you can confirm if it’s incorrectly flagging SiteOrigin Page Builder.
To clarify, there’s nothing dangerous about SiteOrigin Page builder or anything like that. It has a tendency to get flagged by over sensitive filters due to the constant Ajax required for the application and the types of data that’s transmitted.
Thank you for your reply. I contacted my host (1 and 1) and they stated mod_security is on the server and cannot be accessed/changed…even for a temporary disable.
I’m not sure if this helps, but I do have another website under the same hosting account that is running perfectly fine with Page Builder.
Hi Micheleg23,
Ah, 1and1 are very strict about that sort of stuff but they typically have very good filters so it’s unlikely to be related.
If you aren’t using a SiteOrigin theme, can you try temporarily switching to one of the default WordPress themes to see if the issue is theme related? Is there any major differences between this website and your other website?