Hello,
I’m trying to edit some posts and pages but when I try to edit them it’s like they don’t finish loading. The only way to edit is trying with a MAC and Safari, any other browser doesn’t work (Edge, Chrome, Explorer, Firefox, Opera). I tried deactivating every plugin and activating page builder only but it still doesn’t work.
The Customizer in Theme gives me a blank screen also, IDK if it’s related.
Could you help me?
The blog is http://www.mindfullyaugmented.com/
If you need an admin please tell me.
Thanks!
Hi Federico,
To clarify, are you able to replicate this issue on a different computer? I ask because based on your description it sounds like a local issue.
At least the first issue does, regarding the second issue, did you run a plugin conflict test for that page? If not, here’s the typical plugin conflict test we recommend:
Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Hello Alex,
I made a backup of the database and the files and created a local site with that data. The error persisted (discarted a version issue). Also I tried disabling all the plugins, clearing cache and enabling them back. I’m using the GreatMag Plugin.
Thanks for your answer and helping!
Hi Federico,
Does the issue remain if you temporarily disable GreatMag? Or change to a different theme? If it does, please enable WP_DEBUG and send me the error now present on the previously completely blank page.
Hello Alex,
I’m sending you the error since the error persists disabling GreatMag. I took the error from the console of the customize.
JQMIGRATE: Migrate is installed, version 1.4.1
load-scripts.php:445 Uncaught SyntaxError: Invalid or unexpected token
wp-tinymce.php:14 Uncaught SyntaxError: Invalid or unexpected token
customize.php?return=%2Fmindf%2Fwp-admin%2Fthemes.php:1500 Uncaught ReferenceError: tinymce is not defined
at customize.php?return=%2Fmindf%2Fwp-admin%2Fthemes.php:1500
load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils,me&load[]=dia-models,plupload,wp-plupload,mediaelement,wp-mediaelement,media-views,media-editor,media-audiovideo&ver=4.8.1:93 Uncaught ReferenceError: columns is not defined
at Object.initToggles (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils,me&load[]=dia-models,plupload,wp-plupload,mediaelement,wp-mediaelement,media-views,media-editor,media-audiovideo&ver=4.8.1:93)
at Object.init (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils,me&load[]=dia-models,plupload,wp-plupload,mediaelement,wp-mediaelement,media-views,media-editor,media-audiovideo&ver=4.8.1:93)
at HTMLDocument. (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils,me&load[]=dia-models,plupload,wp-plupload,mediaelement,wp-mediaelement,media-views,media-editor,media-audiovideo&ver=4.8.1:93)
at i (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils,me&load[]=dia-models,plupload,wp-plupload,mediaelement,wp-mediaelement,media-views,media-editor,media-audiovideo&ver=4.8.1:2)
at Object.fireWith [as resolveWith] (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils,me&load[]=dia-models,plupload,wp-plupload,mediaelement,wp-mediaelement,media-views,media-editor,media-audiovideo&ver=4.8.1:2)
at Function.ready (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils,me&load[]=dia-models,plupload,wp-plupload,mediaelement,wp-mediaelement,media-views,media-editor,media-audiovideo&ver=4.8.1:2)
at HTMLDocument.K (load-scripts.php?c=1&load[]=jquery-core,jquery-migrate,underscore,wp-a11y,wp-util,jquery-ui-core,jquery-ui-widget,jquery-ui-mouse,jquery-ui-sortable,jquery-&load[]=ui-draggable,jquery-ui-droppable,backbone,wp-backbone,wp-ajax-response,jquery-color,wp-lists,postbox,nav-menu,shortcode,utils,me&load[]=dia-models,plupload,wp-plupload,mediaelement,wp-mediaelement,media-views,media-editor,media-audiovideo&ver=4.8.1:2)
Thanks!
Hi Federico,
Can you please disable CONCATENATE_SCRIPTS and send me an updated console output? This will require editing wp-config.php.
Hello Alex,
On the local copy of the site with the concatenate_scripts worked. Do you know what should I do in order to make it work in the live site?
Thanks!
I don’t have an error on the console whith the live site but could catch this:
Notice: Use of undefined constant __DIR__ – assumed ‘__DIR__’ in /hsphere/local/home/itinerant1/mindfullyaugmented.com/wp-content/plugins/google-analytics-for-wordpress/googleanalytics.php on line 186
Then it goes back to the customize beeing blank
Nevermind, It started working. It’s a little slow due to the server to finish loading all the plugins but it’s working. I’m really really grateful for your help!!! It was driving me crazy! Why that happens??
Hi Federico,
Unfortunately, we’re not too sure why it happened the error points towards a JavaScript error which looks to have been as a result of concatenate_scripts which is why disabling it happened.